Sure, robots are great, but we think the service you receive at Ginger & Maude® Hair Salons should begin with…
Personalized attention
No shade toward A.I., we just think customer service should be a human-centered experience. One that makes you feel welcomed, valued, and excited for the appointment you’re scheduling. That’s why, when you call a Ginger & Maude Hair Salon, it will be a real person (like Evangeline, who is an absolute sweetheart) speaking to you on the other line.
Saving you time
Raise your hand if you’ve ever gotten stuck in the automated message loop, only to hit the wrong button and have to start again? 🙋♀️ A certified nightmare, right? We have humans answering our phones because we value your time, and generally speaking, when you’re trying to book an appointment or you have a question in need of answering, a human can get you there faster (and hopefully with less arising feelings of wanting to pull your hair out!). No listening because our menu options have changed. No pressing 1 and hoping it will get you to the right place. Just a friendly person ready to make your booking experience a little easier.
Fostering authentic connections
Going to a hair salon should feel like walking into the house of a dear friend. We don’t take that lightly. A cornerstone of what we do is creating and building relationships with YOU, and that starts before you ever even walk through our doors. While robots are great for a lot of things, when it comes to fostering authentic connections, they tend to fall a little short. For that reason alone, we’ll choose a human every time.
Give us a call. You can reach all four of the Portland Ginger & Maude Hair Salons at 971.267.4080 and the Tigard location at 971.474.9531.
P.S. If you’re not a fan of talking on the phone, we can easily chat through texting as well. And if you spent your entire time reading this article thinking, “No humans for me, thanks,” that’s totally fine too! Our online booking is easy, thorough, and available 24/7 through the link below.