Question 1

Do you accept walk-ins?

Accepted Answer

Ginger & Maude Hair Salons do not offer walk-in appointments. All appointments must be booked in advance.

Question 2

What is your cancellation policy?

Accepted Answer

If you need to reschedule or cancel an appointment, please provide 48 hours notice so we may fill the appointment time. After the second short-notice change within a year, we will charge 100% of the scheduled service.

Question 3

What types of payment do you accept?

Accepted Answer

Ginger & Maude Hair Salons accept all major credit cards, debit cards, and contactless payments such as Apple Pay and Google Pay. Cash is accepted but we cannot provide change. We do not accept checks, Venmo, or CashApp.

Question 4

Do you offer consultations before booking a service?

Accepted Answer

Yes! You can book a free 15-minute consultation with any of our stylists by calling or texting your preferred hair salon location.

Question 5

How much does a haircut cost at a Ginger & Maude Hair Salon?

Accepted Answer

Haircut pricing depends on the hairstylist you select and the time needed for your hair. There is an overview of pricing on each salon's Locations page.

Question 6

Do you offer balayage or highlights in Portland?

Accepted Answer

Yes! Ginger & Maude offers balayage, foilyage, babylights, and highlights services at all locations.

Question 7

Do you specialize in curly hair or textured hair?

Accepted Answer

Yes, Ginger & Maude has stylists who specialize in curly and coily hair textures, including 3a-c and 4a-c hair types, at all Portland locations. You can see what each stylist specializes in on the Team page, or contact the salon for a stylist recommendation.

Question 8

Are Ginger & Maude Hair Salons wheelchair accessible?

Accepted Answer

Wheelchair accessibility varies by location. Multnomah Village, Sellwood, and Slabtown are wheelchair accessible. Tigard is wheelchair accessible for services but does not have an accessible restroom. The Fremont location is not wheelchair accessible.

Question 9

What makes Ginger & Maude Hair Salons different from other salons?

Accepted Answer

Ginger & Maude Hair Salons are designed to provide a welcoming, cozy, and personal service experience. They prioritize inclusivity for all bodies, ages, races, and identities, and are certified sustainable and either B Corps or Pending B Corps.

Question 10

Do you use sustainable or eco-friendly practices?

Accepted Answer

Yes! Since 2018, Ginger & Maude Hair Salon has been a Certified Sustainable salon brand partnering with Green Circle Salons to recycle and recover the majority of beauty waste, including used foils, color tubes, hair clippings, and excess hair color.

Question 11

What should I expect at my first appointment?

Accepted Answer

Doors are kept locked, so knock or ring the doorbell when you arrive. You will be greeted and offered a complimentary beverage. Your stylist will begin with a consultation, then provide your service. If your service includes a shampoo, you will receive a scalp massage and a simple blow-dry finish.

Question 12

Do you offer services for all ages and genders?

Accepted Answer

Yes! All ages, all genders, and all people are welcomed and celebrated at all Ginger & Maude Hair Salons. Please note that chemical services are not offered to children 11 years old and younger.

Question 13

Where are Ginger & Maude Hair Salons located?

Accepted Answer

We have multiple locations, such as: Sellwood in SE Portland, Slabtown in NW Portland, Multnomah Village in SW Portland, Fremont in NE Portland, and a location in Tigard in the SW Portland suburbs.

FAQ

Your Ginger & Maude Hair Salon questions, answered.